Pinecast has no way of knowing exactly where a listener is from, though we use their IP address and other information to estimate their approximate location.

There are a number of reasons why the country may be wrong for a listener:

  • The IP location data that we used to infer the country is wrong.

  • The user is using a VPN or a proxy server.

  • The user is very near the border of two countries.

  • The user is using a service like Tor.

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